Day 1
Welcome Dinner
  • Date2 December 2024 (Monday)
  • Time6:00pm – 9:00pm

We are pleased to extend a warm welcome to our distinguished guests from all over the world with a cozy and relaxing environment, a world-renowned evening view of the Victoria Harbour, delicious food and drinks and Hong Kong style hospitality for a memorable commencement of their trip to Hong Kong.

Day 2
International Ombudsman Summit 2024
Ombudsman in a Changing World: Learning from the Past; Preparing for the Future
  • Date3 December 2024 (Tuesday)
  • AddressHong Kong Palace Museum, West Kowloon Cultural District
  • Address
    8:30am Registration
    9:00am – 4:30pm Summit
Summit Agenda
Time 8:30 am
Registration
Time 9:00 am
Opening Ceremony
Time
Welcoming Remarks
  • Mr CHAN Jick-chi, Jack
    The Ombudsman, Hong Kong Special Administrative Region of the People’s Republic of China
    Speech
    Video
Time
Opening Remarks
  • The Hon CHAN Kwok-ki, GBS, IDSM, JP
    Chief Secretary for Administration, Hong Kong Special Administrative Region of the People’s Republic of China
Time 9:35 am
Keynote Speech
  • Mr CAI Wei
    Director-General, Department of International Cooperation, National Commission of Supervision, People’s Republic of China
Time 9:45 am
Keynote Speech
  • Mr Mohamed BENALILOU
    First Vice President, International Ombudsman Institute
    Speech
Time 10:15 am
Tea Break
Time 10:45 am
Panel Session (1) - Learning from the Past
  • Moderator & Panel Speaker
    Ms Caroline SOKONI
    Public Protector, Zambia
    Speech
    Presentation Material
  • Panel Speakers (in alphabetical order)
    Mr Peter BOSHIER
    Chief Ombudsman, New Zealand
    Presentation by pre-recorded video
  • Mr Şeref MALKOÇ
    Chief Ombudsman, Türkiye
    Speech
    Presentation Material
  • Mr RYU Chul-whan
    Chairperson, Anti-Corruption and Civil Rights Commission, Republic of Korea
  • And
    Mr JEONG Jae-chang
    Director for Complaints Investigation Planning, Anti-Corruption and Civil Rights Commission, Republic of Korea
  • Speech
    Presentation Material
  • Mr Aydin SAFIKHANLI
    Head of Office, Commissioner for Human Rights (Ombudsman), Azerbaijan
    Speech
Time 11:45 am
Panel Session (2) - Preparing for the Future
  • Moderator & Panel Speaker
    Ms Csenge BORBÉLY
    Head of Cabinet, Office of Commissioner for Fundamental Rights, Hungary
    Presentation Material
  • Panel Speakers (in alphabetical order)
    Mr Mohamed BENALILOU
    Mediator, Kingdom of Morocco
    Speech
  • Mr Keursly CONCINCION
    The Ombudsman, Curaçao
    Speech
    Presentation Material
  • Mr JOO Yong-hak
    Chairman, Seoul Metropolitan Citizens’ Ombudsman Commission, Republic of Korea
    Speech
    Presentation Material
  • Ms LAM In-sang
    Deputy Commissioner Against Corruption, Macao Special Administrative Region of the People’s Republic of China
    Speech
    Presentation Material
Time 12:45 pm
Lunch Break
Time 2:15 pm
Keynote Speech
  • Mr Ejaz Ahmad QURESHI
    President, Asian Ombudsman Association
    Federal Ombudsman, Pakistan
    Speech
Time 2:45 pm
Keynote Speech
  • Dr the Hon CHEUNG Kwok-kwan, SBS, JP
    Deputy Secretary for Justice, Hong Kong Special Administrative Region of the People’s Republic of China
Time 3:00 pm
Panel Session (3) - Promoting Mediation and Multi-agencies Collaboration in Handling Public Complaints
  • Moderator
    Mr LEE Chiu-ting, Samuel
    Deputy Law Officer, Department of Justice, Hong Kong Special Administrative Region of the People’s Republic of China
  • Panel Speakers (in alphabetical order)
    Mr Paul DUBÉ
    Ontario Ombudsman, Canada
    Presentation Material
  • Dr Mokhammad NAJIH
    Chairman, The Ombudsman, Indonesia
    Speech
    Presentation Material
  • Mr NAKAI Tohru
    Deputy Director-General, Administrative Evaluation Bureau, Ministry of Internal Affairs and Communications, Japan
    Presentation Material
Time 4:15 pm
Keynote Speech
  • Mr LI Zijun
    Deputy Commissioner, National Public Complaints and Proposals Administration, People’s Republic of China
Time 4:30 pm
End of Summit
Speaker Introduction
Day 2
Hong Kong Ombudsman 35th Anniversary Reception
  • Date3 December 2024 (Tuesday)
  • AddressHong Kong Palace Museum, West Kowloon Cultural District
  • Time
    5:00pm Registration
    5:30pm - 6:30pm Summit Closing Ceremony and Anniversary Reception
    8:30pm End of Anniversary Reception

Cheers to 35 years of hard work and dedication of Hong Kong’s Ombudsman. Join us in cherishing the past, celebrating the present, and embracing the promising future and witnessing the fruits of better administration.

The Chief Executive will officiate at the Summit Closing Ceremony and the 35th Anniversary Ceremony.

Day 3
Social Programmes
Explore the Charms and Attractions of Hong Kong!

A variety of spectacular side events are specially planned for our distinguished guests from all over the world to uncover the fun and charisma of our Cityand Meeting with Its President & City Gallery !

  • Date4 December 2024 (Wednesday)
  • Visit to Legislative Council of HKSAR and Meeting with Its President & City Gallery
  • Hong Kong Geopark Tour
  • City Walk (Central & Mid-Levels)
  • Wellness Workshop (Wing Chun Class)
  • Hong Kong Tram Ride
  • Horse Racing Entertainment